July 8, 2008 By News Report
Photo: San Diego County, Calif.
e.Republic's Center for Digital Government (Center) has completed this year's evaluation of America's top digital county governments and found many counties using information technology in increasingly innovative ways to improve service to their citizens.
The 2008 Digital Counties Survey -- an annual study by the Center for Digital Government and the National Association of Counties (NACo) -- recognizes the hard work and innovation of county governments, and will honor the top digital counties during NACo's annual conference in Kansas City, Missouri, July 11-15.
"The Digital Counties Survey continues to document the technological progress and innovation of county governments," said Center Executive Director Cathilea Robinett. "Improved service to citizens and more efficient use of government resources are the results. Congratulations to all the winners."
In April, thousands of U.S. counties were invited to participate in the 2008 Digital Counties Survey. County officials responded to questions that included more than 100 measurements and data points about online service delivery, infrastructure, architecture and governance models.
The first-place winners in each of the four population categories are:
View the full list of winners at the Center for Digital Government Web site.
"We are seeing county governments utilizing the efficiencies of technology to deliver services to Americans," said NACo Executive Director Larry E. Naake. "Across a broad spectrum of service delivery needs and budgetary challenges, counties continue to develop improved service delivery options made possible by technology."
This year's survey was underwritten by Hyland Software, developers of OnBase, CDW-G and Microsoft.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.