March 13, 2007 By News Report
Survey results show that worldwide, executives believe that new online Voice over IP (VoIP) services, such as Skype, are the greatest threat to the fixed line revenues with 68 percent of respondents identifying VoIP operators as the primary cause of declining revenues. Additional results include:
"The global communications industry is changing drastically and rapidly," said Denis McCauley, director, Global Technology Research with the Economist Intelligence Unit. "Our survey results illustrate a sense of urgency for fixed-line and wireless service providers to deliver new services for their customers in order to remain competitive."
"The results from the global communications community clearly demonstrate how important it is for both fixed-line and wireless operators to act immediately," said Bhaskar Gorti, senior vice president and general manager, Oracle Communications Global Business Unit. "With the rapid decline in voice revenues and the reality of an ever changing competitive set, customer service providers must accelerate their development of new revenue opportunities."
The Economist Intelligence Unit surveyed 115 telecommunications industry executives from around the world in September 2006. The survey covered 36 countries in three regions; 38 percent of respondents were based in Europe, 28 percent in North America and 28 percent in the Asia-Pacific region.
All over the country, community leaders are looking to boost economic development through various initiatives. One key element in many of those initiatives is the use of information technology. When local governments build IT infrastructure, create e-government applications, assist high-tech startups or otherwise focus on technology, they create conditions that draw businesses to their communities and help retain skilled workers. This paper discusses and provides examples of these various ways local government can use technology to ultimately make a community more attractive to businesses, visitors and residents.