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$1.16 Billion Indiana Welfare Outsourcing Contract in Jeopardy

July 8, 2009 By Wayne Hanson

Indystar.com reported today that Indiana's $1.16 billion 10-year social services outsourcing contract is in jeopardy. IBM Corp. and Affiliated Computer Services manage the state's system of distributing food stamps, Temporary Assistance to Needy Families and Medicaid payments. The article quoted Indiana Family and Social Services Administration Secretary Anne Murphy as saying the deal with IBM could be cancelled. According to the article, 20 percent of food stamp cases are allegedly being mishandled, among other complaints.

In the fall of 2006, Governor Daniels announced the agreement saying it would help clean up "America's worst welfare system" and would save an estimated $500 million in administrative costs over the 10-year span of the agreement.

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CIO Brenda Orth on Pennsylvania's Outsourcing Success Story

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WHITEPAPER: D Block Spectrum Act and the FirstNet Broadband Network. What does it all mean?: On Feb 22, 2012, the Middle Class Tax Relief and Job Creation Act of 2012 was enacted into law. This law will ensure the establishment of a nationwide, interoperable public safety broadband network in every state and territory in the U.S. Learn about the new law and what you can do to prepare for it now.
New Research Reveals Surprising Trend for Funding Innovation: Listen to an informative discussion with Digital Communities members to learn how you can use your IT savings and efficiencies to do the new things you have been waiting to do.
Continuity with Cloud Solutions: Cloud solutions provide agility, flexibility and scalability to government agencies. In an emergency situation where an agency’s infrastructure and resources are impacted, prioritization and restoration become critical elements of a disaster recovery plan. The flexibility of cloud services helps agencies make adjustments to processing capacity on demand.

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The Future of the Desktop in Government

Until recently, there was no alternative to the familiar desktop computer, and its expensive upgrades and maintenance requirements. For cash-strapped local governments, the desktop computer is quickly becoming an unsustainable option for future progress. Now, a technology known as virtual desktop infrastructure (VDI) offers an alternative. It can be significantly more affordable than buying individual computers for every employee, and it provides similar capability. This paper shows how VDI is the future of the desktop and is a game-changer for local governments.

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