Government Technology

2009 Digital Counties Winners Announced



July 28, 2009 By

Photo: Deputy County Executive and CIO of Oakland County Mich., Phil Bertolini.

County collaboration, innovation and creative thinking take a front seat when facing bigger problems and smaller budgets as demonstrated by winners of the seventh annual Digital Counties Survey, conducted by the Center for Digital Government. The survey determined how well county governments used digital technologies to become more efficient and better able to serve their citizens. Categories included new Web technologies, online self-service, IT measures for environmental sustainability and dealing with the economic downturn.

Oakland County, Michigan

Oakland County, Mich. -- winner of the 500,000 or more population category -- started experimenting with podcasts. The response was immediate and people downloaded the podcasts by the thousands. Podcasting led the way to government blogs and other interactive forums for citizens and county employees. The Blogin Café, a blogging technology showcase at the county's Arts, Beats and Eats festival, was aimed at generating an interest in blogging by citizens of all ages. A huge success, the Blogin Café helped more than 2,600 citizens voice their opinions on a variety of topics.

"It's one thing to put a technology or service out there and it's another thing to get people to actually use it," said Phil Bertolini, deputy county executive and CIO. "With Web 2.0 technologies, you have so many different abilities to interact with your constituency. We have this whole new generation of consumers that have really grown up with these technologies and they want information and services delivered differently."

"At one time we had a 92-year-old woman come in and say 'I don't know what a blog is but I'm interested' and ended up writing her very first blog. What this showed us was that there was a definite interest in these new technologies," Bertolini said.

Roanoke County, Virginia


View Full Story


| More

Comments

Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Maintain Your IT Budget with Consistent Compliance Practices
Between the demands of meeting federal IT compliance mandates, increasing cybersecurity threats, and ever-shrinking budgets, it’s not uncommon for routine maintenance tasks to slip among state and local government IT departments. If it’s been months, or even only days, since you have maintained your systems, your agency may not be prepared for a compliance audit—and that could have severe financial consequences. Regardless of your mission, consistent systems keep your data secure, your age
Best Practice Guide for Cloud and As-A-Service Procurements
While technology service options for government continue to evolve, procurement processes and policies have remained firmly rooted in practices that are no longer effective. This guide, built upon the collaborative work of state and local government and industry executives, outlines and explains the changes needed for more flexible and agile procurement processes.
Fresh Ideas In Online Security for Public Safety Organizations
Lesley Carhart, Senior Information Security Specialist at Motorola Solutions, knows that online and computer security are more challenging than ever. Personal smartphones, removable devices like USB storage drives, and social media have a significant impact on security. In “Fresh Ideas in Online Security for Public Safely Organizations,” Lesley provides recommendations to improve your online security against threats from social networks, removable devices, weak passwords and digital photos.
View All

Featured Papers