Government Technology

Arizona 2-1-1 Call Center Gears Up for Wildfire Season



June 13, 2006 By

Arizona citizens now have a new tool for gaining up-to-date information in times of statewide emergency or disaster. By dialing 2-1-1, the public can connect with a live operator in the event of a large-scale wildland fire. Utilizing the robust database and emergency bulletin system in Arizona 2-1-1 Online, operators at 2-1-1 call centers will inform the public regarding fire status updates, shelter locations, road closures and how to help fire victims.

"The 2-1-1 Call Center will be a critical component of effective disaster response," said Cathy Tisdale, CEO of the Red Cross. "Having live operators available for fire season is an absolutely essential step in the development of 2-1-1."

The 2-1-1 call center can be initiated on two hours notice during State Emergency Operation Center activation, and will be managed by trained reservists and volunteers. During non-emergency times people who dial 2-1-1 will hear recorded messages regarding fire season emergency preparedness.


| More

Comments

Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Fresh Ideas In Online Security for Public Safety Organizations
Lesley Carhart, Senior Information Security Specialist at Motorola Solutions, knows that online and computer security are more challenging than ever. Personal smartphones, removable devices like USB storage drives, and social media have a significant impact on security. In “Fresh Ideas in Online Security for Public Safely Organizations,” Lesley provides recommendations to improve your online security against threats from social networks, removable devices, weak passwords and digital photos.
Meeting Constituents Where They Are With Dynamic, Real-Time Mobile Engagement
Leveraging the proven and open Kofax Mobile Capture Platform, organizations can rapidly integrate powerful mobile engagement solutions across the spectrum of mobile image capture, mobile data capture and complete mobile process integration. Kofax differentiates itself by extending capture to mobility, supporting multiple points of constituent engagement. Kofax solutions dynamically orchestrate the user’s mobile experience from a single platform—reducing time to market, improving process perf
Public Safety 2019
Motorola conducted an industry survey on the latest trends in public safety communications. The results provide an outlook of what technology is in store for your agency in the next five years. Download the results to gain this valuable insight.
View All

Featured Papers