May 16, 2008 By News Report
Arlington County today unveiled its new, state-of-the-art Emergency Communications Center (ECC). The County will officially begin receiving incoming 9-1-1 calls in the new ECC on Tuesday, May 20.
The new Emergency Communications Center is the first significant upgrade since 1993 and brings advanced technology and enhanced capabilities to Arlington. The ECC accommodates a new, critically important digital radio system which includes interoperability features, enabling Arlington's first responders to better communicate with emergency partners throughout the region - local, state and federal.
"The expansion and improvement of the ECC is important to meet the ever-increasing demands for emergency services," said J. Walter Tejada, chairman of the Arlington County Board. "Arlington is committed to providing excellent public safety services for those who live, work, play and visit the county."
The ECC is part of Arlington's Office of Emergency Management, which was created in 2003 to provide the highest level of emergency preparedness for residents, employees and visitors. The new center includes more 9-1-1 lines, digital monitors, improved work conditions and energy efficient equipment.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.