January 8, 2009 By Matt Williams
Gail Roper, a past recipient of Government Technology's Top 25 Doers, Dreamers and Drivers award, has been named the CIO of Austin, Texas, the city announced Jan. 7.
Roper is currently the CIO of Raleigh, N.C., and will begin her job in Austin on Feb 17.
Roper formerly worked as an information technology division manager for Austin in the 1990s. She has worked for more than 25 years' experience in the public and private sectors in information systems management. She was also the CIO of Kansas City, Mo.
"In some ways, I feel I've come full circle in my career. I'm still very interested in how technology can enable people to do their jobs better, be more informed and have information that aids in their quality of life. And the development of the Internet creates even more opportunities to add value," Roper wrote last year in an essay in Government Technology's Public CIO magazine
Roper is the permanent replacement for former Austin CIO Pete Collins, who resigned in August 2008 amid an administrative review of improper use of city resources.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.