Government Technology

Boise Library’s Catalog Emulates Google, Amazon Search



December 7, 2012 By

Everything is, indeed, impermanent.

The ambiance of libraries has remained the same for many years, but mechanisms by which visitors conduct research have been replaced. Card catalogs are no longer relevant. And once-impressive electronic systems are antiquated. To stay on the forefront of technology, pioneering libraries are looking to the example of Google and Amazon.

In Idaho, the Boise Public Library has had an electronic catalog since 1975. In June, however, it switched from a traditional online system, which required specialized knowledge and advanced search skills, to “smart” search options similar to conducting a Google search.

“Our customers have told us for some time that they wanted a more intuitive interface,” said Chrisanne Brown, Boise Public Library’s Acquisitions & Technical Services Manager. “Unfortunately the products that have been available were missing key features, so library staff had been researching options.”

In 2011, Boise Public Library, which consists of a main library and three branches, began testing new cataloguing systems. By mid-2012, the essential features were in place, and a version was presented to customers as an alternative way to access the catalog.


View Full Story

| More

Comments

Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Improving Emergency Response with Digital Communications
Saginaw County, Mich., increases interoperability, communication and collaboration with a digital voice and data network, as well as modern computer-aided dispatch.
Reduce Talk Time in Your Support Center by 40%
As the amount of information available to citizens and employees grows each year, so do customer expectations for efficient service. Contextual Knowledge makes information easy to find, dropping resolution times and skyrocketing satisfaction.
Emerging Technology Adoption in Local Government
In a recent survey conducted by Government Technology, 125 local government leaders shared their challenges, benefits and priorities when adopting emerging technologies such as cloud, mobility and IP. Read how your jurisdiction’s adoption of technology compares to your peers.
View All

Featured Papers