Government Technology

    Digital Communities
    Industry Members

  • Click sponsor logos for whitepapers, case studies, and best practices.
  • EMC
  • McAfee

Boston Police Department Launches Crime-Tip Text Messaging



June 15, 2007 By

With more mobile users relying on text messages to communicate every day, the Boston Police Department is launching a text-message based tip line. The new Crime Stoppers tip line, designed by Hill Holliday and powered by VeriSign Inc., enables Boston residents to anonymously provide information about crimes that may help police make their communities safer.

"The City of Boston is excited to introduce this new and innovative approach to the Boston Police Department's Crime Stoppers program," said Boston Police Commissioner Edward Davis. "We are confident that the anonymity of the text function coupled with the sophisticated outreach program will inspire individuals to provide police with helpful, investigative tips."

VeriSign powers the Boston Crime Stoppers text messaging platform, provisioned the C-R-I-M-E short code, and manages the system's easy-to-use user interface. Despite its back-end complexities, for citizens the system is as simple as texting the word "tip" to C-R-I-M-E (27463).

The information received will be channeled to a police department interface. The system masks all personal identifiable information (e.g. mobile phone numbers) before sending any text-messaged information to the Police Department. Through the interface, the Boston Police Department can immediately exchange messages with the tipster to obtain information about the crime and the details necessary to respond rapidly.

Mobile users in North America currently send more than 650 million text messages each day, and according to M:Metrics, the most active texters are young adults (ages 18-24) with more than 70 percent sending text messages every month.

Photo -- Pierrette Guertin - FOTOLIA 


| More

Comments

Anonymous    |    Commented March 24, 2008

You describe a system that an informer can receive his money without some type of ID exchange via camera, etc. and you have a winner. Bottom line...people are not convinced that they could receive reward covertly without identifying them.

Anonymous    |    Commented March 24, 2008

You describe a system that an informer can receive his money without some type of ID exchange via camera, etc. and you have a winner. Bottom line...people are not convinced that they could receive reward covertly without identifying them.

Anonymous    |    Commented March 24, 2008

You describe a system that an informer can receive his money without some type of ID exchange via camera, etc. and you have a winner. Bottom line...people are not convinced that they could receive reward covertly without identifying them.


Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Mobile Capture - taking the first step
Download this whitepaper and learn how to reduce costs and improve the value of services to compete effectively. This insightful use case demonstrates the benefits of providing branch employees, field representatives and customers with the ability to capture application forms and supporting documents with a mobile phone or tablet, and immediately have them validated and fed directly into the back office process.
Hurricane Preparedness
Make sure you are prepared for hurricane season before it is here. Join in this Digital Communities teleconference and gain insight on how to prepare from experts who have been on the ground during major hurricanes.
Government-to-Government IT Services: What Works and What's Left to Work Out
This paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
View All


Featured White Papers & Reports

Government-to-Government IT Services: What Works and What's Left to Work Out

This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.


View Full Library

Events

GTC East

Don't miss this opportunity to see the latest in digital government solutions, keep abreast of current policy issues and network with key government executives, technologists and industry specialists.

View All Events