June 21, 2009 By Wayne Hanson
When Bozeman, Mont., officials announced that government job applicants must surrender their login and password to their social networking sites such as MySpace and Facebook, bloggers and media said the city was violating privacy and officials were "out of their minds." On Friday the city released a statement rescinding the order, saying: "The extent of our request for a candidate's password, user name, or other Internet information appears to have exceeded that which is acceptable to our community." The city has terminated the practice until a more comprehensive evaluation of the practice can be conducted.
In 2007 Bozeman and neighboring Missoula were found to be high in identity fraud activity.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.