September 28, 2011 By News Report
Pictured are (Left to Right): Kevin Moore; Deborah Hudson, CPA Director, Fiscal and Administrative Services; Evelyn Jacobson, Acting CIO
The survey -- which recognizes outstanding examples of counties using information and communications technology -- is conducted each year by e.Republic’s Center for Digital Government and Digital Communities program, in partnership with the National Association of Counties (NACo). The award was presented by Kevin Moore, a representative of Quest Software, one of this year's survey underwriters.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.