May 22, 2007 By Wayne Hanson
Antonio "Tony" Hylton is the new CIO of Cook County, Ill., and will replace Catherine Maras O'Leary who resigned recently. Hylton is the president of Broadband Technology Associates of Aurora, Ill., and as technology advisor to the mayor of Aurora, was part of the technical team responsible for the architecture, business plan development and budget preparation of the citywide technology infrastructure. He also participates on four subcommittees of the Governor's Illinois Broadband Development Council and co-represents the city of Aurora on the Illinois Municipal Broadband Communications Assn. In addition Hylton is also a technology advisor to the Northeastern Illinois Communications Consortium, a group of public safety officials analyzing and determining the merits of a consolidated upgrade to the regional digital IP-based infrastructure for public safety.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.