May 26, 2005 By Shane Peterson
Many cities have built their own giant Wi-Fi zones, or clouds, to sell wireless Internet access to residents, but Tempe chose to barter with potential providers. Heck discussed the thoughts and decisions that went into increasing Wi-Fi coverage.
That's not a business we want to get into -- providing telecom services as a utility. However, we're interested in bringing in the best telecom services to Tempe as possible. This is the mechanism for doing that and bringing additional services to Tempe government.
What bartering arrangement would you like to set up with potential wireless providers?
Wi-Fi companies need a density of antennas within the city to provide and sell their service. The city is looking at a lease of our light poles and use of the power already in those light poles to power the radios. In lieu of an annual lease payment to the city, we'd trade that payment for services to the city, so our departments, police, fire, public works and whatnot could utilize the network out in the field.
We'd prefer to get access to the network itself. If we had to put in our own wireless network for police and fire and public works, we would probably end up spending more money than we would take in from the revenue coming in.
When you put the RFPs out, did you get what you were looking for?
We took a two-step process. We issued an RFI first to see what the interest was. We got 18 submittals and probably another dozen calls. There was a lot of interest at that time. A lot of it was geared to coming in and installing an infrastructure for Tempe to manage, which is not what we had intended.
We tried to say that in our RFI, but people wanted to change our minds -- it's no risk to them, they get their capital up front and it's somebody else's problem.
We then worked on an RFP, and we made it very clear what our direction was. We sent that out, and all of a sudden we didn't have that many folks interested anymore. We got four responses, and a few people calling and saying we were out of our minds and that nobody was going to want to do this.
My thought is, "Nothing ventured, nothing gained." I think it will work, and I think we will go forward with it.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.