May 25, 2004 By Miriam Jones
Elgin is a suburb of Chicago in Cook and Kane County, Ill., and has a population of nearly 100,000.
Building inspectors in the field will use wireless PDAs along with PocketBP (Building Permit) software to perform building inspections, issue permits and query databases by any combination of permit types, inspection type, dates, inspectors and locations.
Code enforcement officers, running PocketCE (Code Enforcement) on their wireless devices, will have real-time access to individual case files. They will be able to create and generate new case files, enter case violations and detail case actions and narratives from the field.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.