October 9, 2007 By Wayne Hanson
"It shall be the duty of every IP-enabled voice service provider engaged in interstate communication," says the bill, "to provide 911 service and E-911 service to its subscribers in accordance with the regulations of Federal Communications Commission ... as such orders may be modified by the Commission from time to time."
The Association of Public Safety Communications Officials (APCO) International and the National Emergency Number Association announced their support of the bill, and NENA President Jason Barbour said, "Our nation's 9-1-1 system is a vital public safety and homeland security asset. Every day 9-1-1 callers seek critical emergency assistance and are the eyes and ears helping others during emergencies in local communities and assisting with our nation's homeland security. Modern communication capabilities offer an opportunity to improve the system as we know it, but they also offer challenges. The 9-1-1 community must embrace and react to change quickly, to better serve the American public, industry and the mobile consumer in all emergencies. We need help from Congress to do so."
NENA and APCO, said APCO in a release, support the goals of the 9-1-1 Modernization and Public Safety Act of 2007 because it:
"Each of these items will assist with current VoIP E9-1-1 implementation," said Barbour, "and support the migration from today's 9-1-1 system to a modern IP-based Next Generation 9-1-1 system to enable the public to access 9-1-1 from "anywhere, anytime and from any device."
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.