July 16, 2012 By Noelle Knell
The 2012 Digital Counties Survey award winners were named Monday, July 16, by the Center for Digital Government (CDG), a national research and advisory institute focused on IT policies and best practices in state and local government.
Conducted by CDG and Government Technology — divisions of parent company e.Republic Inc. — in partnership with the National Association of Counties, the survey evaluates entrants on their ability to demonstrate successful outcomes through the strategic use of technology.
Ten winners were named in each of four population-based categories. The winning counties carried out strategies with measurable benefits that aligned with county priorities. Successful programs also showed progress over the previous year, utilized innovative solutions, and revealed a commitment to collaboration within and outside of their organization. The self-reported survey is judged by a panel of experts.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.