September 18, 2012 By Sarah Rich
Websites are constantly evolving, and government sites are no exception -- especially as consitutients increasingly browse them using smartphones and tablets. At this year's Best of the Web event, held at San Francisco's Stanford Court Renaissance hotel, we asked the top winners how they see public-sector websites changing in 2013.
Also at the event, we asked winners what features are absolutely essential for any government website — check out their answers.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.