December 3, 2008 By Wayne Hanson
Twitter, a social networking site that allows users to exchange short messages -- called 'tweets" -- on their activities, has been joined by a state and local government listing called GovTwit. Sponsored by BearingPoint, the site carries tweets from government entities such as the city of NapervilleIL reminding residents to clean sidewalks after winter weather, and California Gov. Arnold Schwarzenegger's tweet linking to a fact sheet on his meeting yesterday in Philadelphia with President-Elect Barack Obama.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.