November 17, 2009 By Elaine Pittman
Building a developer community to tackle IT and communications issues related to disaster relief isn't a simple task, but when Microsoft, Google, Yahoo, NASA and the WorldBank team up, they mean business. The entities sponsored the two-day event -- called Random Hacks of Kindness (RhoK) -- in which developers tried to solve real-world disaster relief issues with technology in November at the Hacker Dojo in Mountain View, Calif.
Patrick Svenburg, senior manager of Microsoft Federal Business, said Microsoft, Google and Yahoo recognized that there's a stovepiped approach to technology because they each have their own systems. He said there were 17 different missing persons databases online during Hurricane Katrina, and "we know how to fix that."
The first RhoK hackathon -- an event where programmers get together and work on creating technological solutions to a defined set of challenges -- combined coders and subject-matter experts to address IT problems related to disaster preparedness and relief.
Go to Emergency Management's Web site, to learn more about the RhoK hackathon.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.