Government Technology

Hawaii County Launches Online Motor Vehicle Registration Renewal


August 13, 2010 By

"It's designed to help make county government more accessible and more efficient." -- County of Hawaii Mayor Billy Kenoi (pictured).

For a convenience fee of $2.50, plus 2.25 percent of the registration cost, Hawaii County drivers can now renew their motor vehicle registration online.

Available 24/7 through the state's official website, the registration renewal service is another tool "designed to help make county government more accessible and more efficient," said Mayor Billy Kenoi.

Citizens can access the online system at the website by providing the last four digits of their vehicle identification number (VIN) and their license plate number. Then they simply follow the steps to go through the entire payment process.

"For Hawaii County motor vehicle owners, we've essentially taken a 'waiting in line' service online," said Lee Lord, manager of the Hawaii Vehicle Licensing and Registration Division.

The system, he added, is maintained on secure servers and uses the latest encryption technology to ensure privacy, security and data integrity.

Unlike most states, Hawaii doesn't have a state motor vehicles department. Instead, registration is handled by the county government where the driver lives. Maui, Oahu and Kaua'i counties already provide an online renewal service.

Hawaii County's motor vehicle registration renewal system is the latest addition to online services at eHawaii.gov. In May, eHawaii.gov unveiled a first-of-its-kind online service that provides a weekly report to subscribers, identifying vehicles that have had violations during the past 31 days, to help rental car companies pay off citations faster and avoid penalties. The county also offers online real property tax payments and online camping permits.

The convenience fee and additional charge can be paid via credit card, including Visa, MasterCard, American Express or Discover. Upon confirmation of payment, drivers will receive a receipt via e-mail, which can be printed for recordkeeping. The new registration certificate and emblem will be mailed to the customer.

Hawaii joins a growing number of states that now offer an online payment option for motor vehicle registration.

 


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Comments

Mike Case    |    Commented August 16, 2010

...it is completely unacceptable to charge a convenience fee when the main convenience is to the county. $2.50 plus 2.5 percent the cost of the registration is ridiculous. This system will save countless hours by Hawai'i county employees. The county should be giving discounts to the people who use this system to save their employees time and money. Other states that have had a convenience fee for vehicle registration have eliminated the fee after a short period and they realized how unethical the fee is. Hawai'i should do the same.

Mike Case    |    Commented August 16, 2010

...it is completely unacceptable to charge a convenience fee when the main convenience is to the county. $2.50 plus 2.5 percent the cost of the registration is ridiculous. This system will save countless hours by Hawai'i county employees. The county should be giving discounts to the people who use this system to save their employees time and money. Other states that have had a convenience fee for vehicle registration have eliminated the fee after a short period and they realized how unethical the fee is. Hawai'i should do the same.

Mike Case    |    Commented August 16, 2010

...it is completely unacceptable to charge a convenience fee when the main convenience is to the county. $2.50 plus 2.5 percent the cost of the registration is ridiculous. This system will save countless hours by Hawai'i county employees. The county should be giving discounts to the people who use this system to save their employees time and money. Other states that have had a convenience fee for vehicle registration have eliminated the fee after a short period and they realized how unethical the fee is. Hawai'i should do the same.

Another Reason    |    Commented February 19, 2011

Read the us Constitution... all these fees and taxes are bogus ripoffs, why are we funding incompetence?

tojojoli    |    Commented July 25, 2011

this fee is unethical as well as unfriendly to us and unconstitutional as well...doing things online saves time as well as $...reward us.... dont penalize us for doing your job shame on u HAWAII COUNTY for gouging us in hard times...BOOOOOOOO


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