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IBM Expert: Enterprise Architecture Gives Public CIOs Web 2.0, Green IT Benefits

June 29, 2009 By Fred Collins

With the rise of e-government initiatives, the majority of communication with constituents and related tasks, such as tax transactions, are now performed online. While they are convenient for citizens, the infrastructure required to support online services creates a large inventory of applications and technology platforms that must be maintained and upgraded based on new needs. An enterprise architecture (EA) approach makes organizations more aware of their current landscape, maximizes the IT investments they're making and ensures an optimal return to the taxpayer.

Every day, public CIOs around the world perform a balancing act between the need for new technology versus the need to contain costs, security versus collaborative processes and accessible data versus the need for business with IT strategies.

To achieve this balance, CIOs must close the gap between business and IT by becoming a business executive first and a technologist second. They need to build a hybrid skill set that enables IT professionals to understand the business's needs.

EA addresses this balancing of business and IT strategies. When properly implemented, EA initiatives can:

achieve stronger alignment between IT strategy and business goals;
align various platforms and technologies that have resulted in excessive complexity and cost;
implement IT standards and governance that enable greater technology efficiencies;
improve performance, availability, scalability and management of existing architectures and applications;
support new business processes with new technologies; and
adopt reusable assets to drive greater efficiencies and faster time to market.

Web 2.0 and Enterprise Architecture

Public-sector CIOs are experiencing a newfound emphasis on collaboration and openness in their dealings with the public. President Barack Obama's memo on transparency and open government stated, "Government should be transparent. ... Government should be participatory. ... Government should be collaborative."

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Portland, Ore.'s Citywide ERP Shows They Don't Come Easy

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CIOs Redefine Local Government and Industry Relations

Based off of discussions of the Digital Communities Large Jurisdiction Chief Information Officer (CIO) Working Group, this white paper aims to answer the question, "In today's economic, political and business environment, what constitutes a successful relationship between government and industry?" Cause for Optimism identifies and clarifies the issues that separate government and industry, and begins to find an answer to the question necessary for both to enjoy a successful and prosperous future.

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