Based on an in-depth, nine-month review of 23 cross-jurisdictional electronic-government implementations, the IAC said the study provides real-world information on how public-sector organizations are addressing the critical need to share information between jurisdictional levels.
Initially, a team from the IAC and the federal General Services Administration examined 44 projects -- case studies that included involvement from some level of the federal government along with state or local government participation -- and ultimately focused on 23 projects for inclusion in the study.
These programs were thoroughly researched and interviews were conducted with the project leaders and participants. What resulted was a consensus that such programs generally follow three-stages of evolution: The launch of the cross-jurisdictional electronic-government program; building momentum and managing the program; and sustained delivery of digital services.
Of the 23 projects, five are profiled, including:
- An intelligent-transportation-system joint program (Federal Highway Administration)
- Simplified Tax and Wage Reporting System (Social Security Administration)
- National Integrated Land System (Bureau of Land Management)
- Health Passport (Western Governors Association)
"Undoubtedly, one of the most significant barriers to eGovernment is the presence of stovepipes within and between government organizations," said Tricia Reneau Iveson, study chair and director of eGovernment Solutions at Science Applications International Corporation. "Solving the problem has been difficult enough between agencies, but the problem takes on a whole new dimension when the objective is sharing information between federal, state and local levels.
The Industry Advisory Council
