December 26, 2005 By News Report
The kiosks equipped with two terminals will provide customers with real-time travel information. By simply touching a screen, customers can access a wide variety of information such as MBTA schedules, Logan Airport flight information, restaurants, hotel accommodations and much more. All information from these kiosks can be downloaded to a Personal Digital Assistant (PDA) and printed at no cost to the customer.
The four kiosks are conveniently located in the Commuter Rail, Red Line, and Silver Line lobbies and meet all Americans with Disabilities Act requirements including Braille and text to speech capabilities.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.