Microsoft Outlines Worldwide Public Services and eGovernment Strategy
Transformation rests on four interlocking capabilities: identity management, CRM/case management, document management, and forms management
In anticipation of the Microsoft Government Leaders Forum (GLF) Europe 2006, Microsoft Corp. outlined a worldwide Public Services and eGovernment Strategy that will provide governments with the prescriptive guidance and technology to focus on a seamless service delivery for citizens through technology. The strategy and solutions are designed to enable governments at all levels to reduce the cost burden of "red tape"and allow increased technology adoption to stimulate economic productivity. Government sources have estimated productivity losses in the area of
