February 13, 2007 By Gina M. Scott
"Thanks for this piece and the reminder that this change could end up as not just a minor inconvenience, but could be disruptive to governments and the services they deliver. We believe there will be unintended consequences to the early DST date that governments have not planned for yet. We issued a research brief advisory [pdf] for our states last week and listed other time-sensitive technologies that may be impacted."
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.