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Northrop Grumman Submits Plan to Fix Virginia's IT Problems

August 31, 2009 By Matt Williams

Northrop Grumman has sent the Virginia Information Technologies Agency (VITA) a 40-page "corrective action plan" to remedy problems and meet the terms associated with the vendor's 10-year, $2.3 billion contract for consolidation and outsourcing of the state government's IT services.

The plan would finish Northrop Grumman's transition of IT services by no later than June 2010, a year later than originally anticipated. The delay has been caused by "a number of factors and unforeseen complexities," according to the plan given to VITA on Aug. 28 and announced Monday. The agency transitions are scheduled for completion by March 31, 2010 -- but wiggle room is built in if there are unexpected delays.

Northrop Grumman announced that the plan includes better planning and scheduling, the creation of management teams that are able to take quick action, and an improved escalation process when problems are identified.

Virginia CIO George Coulter, who was named to the post in August, was unavailable for comment Monday, but he was quoted in a press release from Northrop Grumman: "Significant progress has been made on modernization of the infrastructure, which includes networks, mainframes, servers, personal computers, messaging, help desk and facilities," Coulter said. "While the plan must be finalized, I believe the public-private partnership can accomplish transformation in the coming year."

Coulter said VITA will thoroughly review the plan and work with Northrop Grumman to refine it.

E-Mail and Other Projects Unfinished

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