Government Technology

Offenders Check in With Pretrial Services Online in Arapahoe County, Colo.


September 17, 2008 By

Arapahoe County, Colo., reversed plans to hire two additional administrative staffers when the county's Judicial Services Online Check-In Web tool eliminated the need for them last May, said Marsha Adams, senior business analyst of Arapahoe County. The Web tool lets suspects -- who wear GPS-monitored ankle bracelets and are awaiting trial -- do their weekly check-ins with pretrial services online.

Before the online check-in tool, defendants pending trial checked-in with pretrial services one to three times per week via telephone to report changes in employment, address or name, and any new contact with police they may have had. The department's front desk administrator fielded almost 200 weekly calls and entered the information into a system for suspects' pretrial supervision officers to access, in addition to her normal workload.

Call volume increased as the county placed more suspects under pretrial supervision to ease jail crowding. Judicial Services planned to hire an extra person to handle the calls and another within the following two years. Those two employees would have cost the county roughly $35,000 each annually, said Rita Pollock, director of IT for Arapahoe County. When the online check-in tool proved it could collect the information that Judicial Services collected over the phone, the department rescinded its request for more staff. The new system automatically e-mails a pretrial supervision officer whenever one of his or her defendants checks in online.

"The goal is to get all of our pretrial supervision offenders, at least 25 percent of them, on this process," Adams said. "We're not there yet. It's just a matter of getting everyone used to it."

County representatives accepted an award for the project at the Center for Digital Government's Best of the Web awards ceremony in Hollywood, Calif., on Friday, Sept. 12.


| More

Comments

Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Improving Emergency Response with Digital Communications
Saginaw County, Mich., increases interoperability, communication and collaboration with a digital voice and data network, as well as modern computer-aided dispatch.
Reduce Talk Time in Your Support Center by 40%
As the amount of information available to citizens and employees grows each year, so do customer expectations for efficient service. Contextual Knowledge makes information easy to find, dropping resolution times and skyrocketing satisfaction.
Emerging Technology Adoption in Local Government
In a recent survey conducted by Government Technology, 125 local government leaders shared their challenges, benefits and priorities when adopting emerging technologies such as cloud, mobility and IP. Read how your jurisdiction’s adoption of technology compares to your peers.
View All

Featured Papers