Government Technology

Pennsylvania County Publishes Emergency Call Information Online

fire truck/Photo courtesy of Mary Pellegrino/FEMA
fire truck

January 25, 2010 By

The Montgomery County, Pa., Department of Public Safety used to receive 50 to 100 calls daily from media inquiring about traffic accidents and road hazards that would snarl traffic. To alleviate the large volume of phone calls, the department collaborated with the county's IT department and developed a Web site that provides the public with information about active fire and emergency medical services calls as well as traffic incidents from the county's computer-aided dispatch (CAD) system.

As a result, the public safety department has seen a dramatic reduction in the number of calls from media about traffic accidents and hazards. "There are some days where we might get one or two in a 24-hour period when we were doing 50 to 100 in the 24-hour period before," said Sean Petty, Montgomery County's deputy director of public safety for communications and technology.

The Web site gets around 60,000 hits a month, Petty said.

The Web site, launched in November 2009, provides summaries, including the incident number, the resources deployed and if they have arrived on scene, and the incident location, which also is plotted on a Google map. The site also provides a link to the county's live emergency medical services and fire radio communications.

For more information on the Montgomery County online incident reports, please visit the Emergency Management Web site.


| More


Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
McAfee Enterprise Security Manager and Threat Intelligence Exchange
As a part of the Intel® Security product offering, McAfee® Enterprise Security Manager and McAfee Threat Intelligence Exchange work together to provide organizations with exactly what they need to fight advanced threats. You get the situational awareness, actionable intelligence, and instantaneous speed to immediately identify, respond to, and proactively neutralize threats in just milliseconds.
Better security. Better government.
Powering security at all levels of government with simpler, more connected IT.
Cybersecurity in an "All-IP World" Are You Prepared?
In a recent survey conducted by Public CIO, over 125 respondents shared how they protect their environments from cyber threats and the challenges they see in an all-IP world. Read how your cybersecurity strategies and attitudes compare with your peers.
View All

Featured Papers