November 2, 2006 By Wayne Hanson
Officer Kenton May Jr., a 29-year veteran of the West Seneca Police Department, uses the laptop at a traffic stop.
The collaborative effort between the Department and technical personnel at both Erie County Central Police Services (CPS) and Buffalo Harley-Davidson Inc. made this project possible.
Hardware used for the project consisted of a Panasonic CF-18 Toughbook tablet PC, a Pentax Pocketjet 3 thermal printer, an L-Tron LTRK handheld scanner, and Ledco docking station and thermal paper holder. All of this equipment -- purchased through GTSI Corp. -- is housed in a Harley-Davidson hard shell Tour-Pak.
Buffalo Harley-Davidson was responsible for the fabrication and installation of a support bracket for the underside of the Tour-Pak and the installation of necessary electrical wiring to the Ledco docking station. CPS' technical personnel configured and installed all of the hardware into the Tour-Pak and the TraCS software onto the Panasonic CF-18 and also fabricated the power distribution switch box for the computer and printer.
Radwan gave special thanks to CPS' Mark Winters, Marlaine Hoffman, Susanne Spencer, Sharon Sitniewski and Buffalo Harley-Davidson.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.