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Sacramento Suburban Water District Leverages Technology for Records Management Implementation

May 23, 2008 By News Report

Sacramento Suburban Water District (SSWD) is a publicly owned and operated water utility regulated by the State of California, providing reliable water services to approximately 170,000 people. With 45,000 service connections and 700 miles of pipeline, the district owns and operates water production, storage, treatment, and distribution facilities to serve its customers.

SSWD recognized the need for a comprehensive records management solution that would address the management of the District's voluminous documentation; integrate with third-party applications such as ESRI, Cityworks and AutoCAD, and provide workflows to manage public meeting agendas, minutes and associated documents. In addition, they needed an organization that could convert their existing drawings and documents through quality document scanning and provide secure audit and tracking capabilities for their information in an effective document management system.

After a thorough review of all proposals, SSWD selected DataBank IMX as best suited to meet all of their needs. Additionally, the evaluation team's visit to a similar account in Michigan, identified by DataBank IMX, reinforced their choice.

The enterprise solution proposed by DataBank IMX is based on Hyland Software's OnBase platform, a portfolio of integrated modules that easily allows a phased approach. DataBank will analyze, design, implement, project manage, install and support this solution. Additionally, they will perform conversion services for approximately 900,000 drawings and documents critical to this project.

"SSWD is taking yet another step to ensure we leverage technology to integrate our departments, provide information when and where it is needed, and ensure we drive efficiencies throughout our district," said Robert S. Roscoe, General Manager for Sacramento Suburban Water District. "Leveraging the power of this new system, we can provide a safe, secure and efficient operation."

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Centralized Records Management Helps Washington Handle Electronic Documents

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