Government Technology

San Francisco's Migration of 29,000 Employees to the Cloud is Under Way




April 18, 2014 By Greg Sleter

San Francisco has long been famous for the thick fog that at times shrouds the city. But within government circles, going forward it will also be known as the first major American municipality to upgrade to a consolidated cloud solution that, when complete, will have its 29,000 employees on a single network.

According to city and county CIO Marc Touitou, who also is director of the San Francisco Department of Technology, about 12,000 accounts so far have been migrated from the Microsoft Enterprise Cloud the city was using to Microsoft’s Office 365 solution. He expects full migration to be complete by the end of June.

“Office 365 is more government compliant and puts the whole family [of city and county workers] on the same platform,” said Touitou, who is leading the transition. “This will give all municipal workers the ability to more easily collaborate.”

To allow San Francisco to place all employees on a single cloud platform, the city and county needed a solution that was compliant with the FBI’s Criminal Justice Information Services (CJIS) regulatory policy requirements. According to Microsoft officials, Office 365 meets CJIS guidelines, which means police, safety and health departments will now be on the same system as other city and county departments.

“When looking at the great cities across the nation, few if any public safety [departments] are unified under one cloud,” Touitou said. “Office 365 meets requirements of the [federal] justice department and CJIS, and allows us to move the police department and fire department on to the cloud.”


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