October 31, 2012 By News Staff
Cities looking for guidance and analysis have a new service to turn to. IDC Government Insights announced the launch of Smart Cities Strategies, a research advisory service for cities and local governments looking for ways to use technology to improve city operations and provide better service to citizens.
“Successful cities will need to differentiate themselves to attract investment and productive residents. This, coupled with constrained financial resources, fast-growing populations, and aging infrastructures, is driving investment in Smart City solutions,” said Research Director Ruthbea Yesner Clarke. “The Smart Cities Strategies research analyzes the role of ICT in improving citizen services in public safety, transportation, and public works; in fostering innovation and civic engagement; and in building successful models for the evolution of a Smart City.”
In the coming year, IDC will research smart cities, next-generation public safety services such as real-time crime centers, predictive disaster management, next generation 911, public works and transportation, 511 systems, advanced parking management, infrastructure and asset management, mobile app strategies, citizen engagement and tools for IT innovation.
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This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.