Government Technology

Telework Advocate: Swine Flu a Wake-Up Call for States and Locals



May 13, 2009 By

This month's swine flu outbreak, a.k.a. the H1N1 influenza, may not be the serious pandemic many virologists feared, but it did force governments to re-examine their continuity of operations (COOP) plans.

And if a survey released Wednesday rings true, government adoption of teleworking as a COOP option has much room to grow. Only about one-third of more than 300 federal employees who responded in early May to an online survey by the Telework Exchange -- a public-private partnership that promotes teleworking in the federal government -- gave their agency an A or B grade for continuity of operations planning for a pandemic.

"Regardless of where your agencies lies -- either in the federal or state and local markets, this really is a wake-up call," said Cindy Auten, the general manager of Telework Exchange. State and local governments, in general, tend to trail somewhat behind the feds in implementing teleworking policies.

Forty-two percent of respondents said their agencies hadn't provided guidance on how to respond to the swine flu (e.g., stay home when sick or telework from home). But many government agencies -- at all levels -- have done a good job of implementing COOP plans in recent years, Auten said.

"You wonder where the disconnect actually lies. Because if the organization has [a COOP plan] in place, where has it been lost in translation down to the employee about what you're going to do?" Auten asked.

During the height of the swine flu scare earlier this month, most of the guidance coming from government agencies pertained to employees' health, Auten said, but not much direction was being given about how to accommodate workers who weren't comfortable showing up to the office.

The federal departments of Commerce, Health and Human Services, and Justice are among the 10 most prepared agencies for a pandemic, according to the Telework Exchange.


| More

Comments

Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Fresh Ideas In Online Security for Public Safety Organizations
Lesley Carhart, Senior Information Security Specialist at Motorola Solutions, knows that online and computer security are more challenging than ever. Personal smartphones, removable devices like USB storage drives, and social media have a significant impact on security. In “Fresh Ideas in Online Security for Public Safely Organizations,” Lesley provides recommendations to improve your online security against threats from social networks, removable devices, weak passwords and digital photos.
Meeting Constituents Where They Are With Dynamic, Real-Time Mobile Engagement
Leveraging the proven and open Kofax Mobile Capture Platform, organizations can rapidly integrate powerful mobile engagement solutions across the spectrum of mobile image capture, mobile data capture and complete mobile process integration. Kofax differentiates itself by extending capture to mobility, supporting multiple points of constituent engagement. Kofax solutions dynamically orchestrate the user’s mobile experience from a single platform—reducing time to market, improving process perf
Public Safety 2019
Motorola conducted an industry survey on the latest trends in public safety communications. The results provide an outlook of what technology is in store for your agency in the next five years. Download the results to gain this valuable insight.
View All

Featured Papers