February 16, 2009 By News Report
The economy will slow the growth of Voice over IP (VoIP), but deployments remain wide-ranging at mitigated levels, reports In-Stat. Slightly more than one in three U.S. businesses that have deployed VoIP use it exclusively. Many more businesses use VoIP as a partial voice solution. U.S. businesses are also beginning to embrace voice-enabled IM capabilities, particularly among younger workers.
"IP continues to be a partial voice solution for most businesses with VoIP, particularly among larger businesses," said David Lemelin, In-Stat analyst. "Therefore, there is significant room for growth even among businesses that have already adopted it."
Recent research by In-Stat found the following:
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.