August 27, 2009 By Wayne Hanson
Recently, California, Michigan and Utah upgraded their state Web sites. In addition, Missouri launched a 2010 census site. The state estimates that Missouri could lose $1.3 million over the next decade for every 100 citizens not counted in the 2010 census and could potentially lose a congressional seat. According to Missouri officials, more than $300 billion in federal spending is distributed to state and local governments, community organizations and health care providers every year based on census data.
Michigan Gov. Granholm yesterday announced the state's Helping Hand Web site, through which residents can find programs and services that may assist them with jobs and training, unemployment benefits, health care, family support and housing. Danville, Calif., deployed a Web-based property review application, built by Farallon Geographics. The site is built on open standards and uses Google maps imagery so that staff can query and display property ownership, taxation and jurisdiction information.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.