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Merrill Douglas

Contributing Writer

Twitter: @dcommunities

Recent Articles

Virginia's Identity Verification to Reduce Fraud and Increase Efficiency in Shared Services
August 07, 2013 - How an agency partnership and federal Medicaid funds created a shared authentication service in Virginia.

Health Insurance Marketplaces Delay Mobile Apps for Now
June 06, 2013 - States scramble to launch online health insurance marketplaces, but smartphone users will have to wait for mobile access.

Big Data Raises Big Questions
April 01, 2013 - What keeps more governments from pursuing large-scale data analytics? Concerns about working with multiple data formats, safeguarding privacy, finding the right skill sets and funding the projects, to name a few.

How Small-Town America Cuts Energy Costs
August 31, 2012 - Intelligent building technology lets even small cities on tight budgets save money while becoming more sustainable.

Gang of 7 Big-City CIOs Forges Ahead Despite Turnover
June 14, 2012 - An informal group of city CIOs vows to pull off its first formal project - despite evolving membership.

Rewarding Employees in Tough Budgetary Times
November 11, 2011 - With funds for incentives tight or nonexistent, how can public CIOs recognize employees for going above and beyond?

Los Angeles, Minnesota Discuss Migrating to Cloud Computing
May 11, 2011 - State and local governments discuss the benefits and pitfalls of software as a service.

The Economics of E-Government Services Are Far From Simple
January 21, 2011 - Do citizens - and governments - benefit from e-government services?

G7: CIOs From Seven Big-Cities Work Together to Develop Open-Source IT Solutions
October 18, 2010 - Informal group of like-minded city IT leaders works to create sharable solutions. Open API for 311 systems is the first result. Members say more is on the way.

Federal CIO's Techstat Initiative Seeks to Diagnose Troubled IT Initiatives and Deliver Quick Treatment
August 03, 2010 - Federal CIO Vivek Kundra implements TechStat Accountability Sessions to find problems in agencies' IT projects and take action to solve them.

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