Government Technology

Evelina Moulder

Contributing Writer

Evelina Moulder is director of survey research for International City/County Management Association in Washington, D.C.

Twitter: @dcommunities

Recent Articles

311 Survey: Customer Service Systems Spread to Smaller Cities and Counties
May 12, 2008 - 311 systems reduce 911 calls and offer better customer service and management information - but cost remains an issue.

Citizens First
January 26, 2005 - E-government spurs local governments to better citizen service, ICMA survey finds.

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