Bill Schrier is the director of the Digital Communities program and deputy director of the Center for Digital Government at e.Republic.
In these capacities, Bill works with the private sector and CIOs of cities and counties in the United States to help apply information technology to the business of government.
Schrier retired as the chief technology officer (CTO/CIO) for the City of Seattle and director of the city's Department of Information Technology (DoIT) in June, 2012. In that capacity he oversaw a department of about 200 employees and a budget of $50 million which supported the information technology needs of the city government’s 11,000 employees and Seattle’s 620,000 residents.
Schrier’s responsibilities in Seattle included the city's data center, computing services, information security, website, municipal television station, community technology, electronic mail system, public safety radio system, telephone network, and data communications network. Schrier worked in information technology with the City of Seattle since 1982.
The City of Seattle's website, television station and technology projects have won a number of local and national awards, including "Best of the Web City Portal" in 2001, 2006 and 2011, was the #2 large Digital City in 2011, and won NATOA's "Best Municipal Television Station" four times for the Seattle Channel.
Schrier has been named a “Top 25 Doer, Dreamer and Driver,” one of Computerworlds “Premier 100” CIOs, and as a fellow of the Public Safety Foundation of America and also the Public Technology Institute.
Schrier is a retired officer with the U.S. Army Corps of Engineers. He is a graduate of Loras College in Dubuque, Iowa, and holds a Masters in Public Administration from the University of Washington.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.