Government Technology
By Robert Bell, John Jung, Louis Zacharilla: Intelligent Communities are those which have - whether through crisis or foresight - come to understand the enormous challenges of the Broadband Economy, and have taken conscious steps to create an economy capable of prospering in it. They are not necessarily big cities or famous technology hubs. They are located in developing nations as well as industrialized ones, suburbs as well as cities, the hinterland as well as the coast.

How Communities Can Beat the Jobless Recovery

September 26, 2011 By

It is a sign of things to come.  According to a June 2011 study from the McKinsey Global Institute, the “jobless recovery” may be America’s new reality.  From the end of the last World War through the 1980s, it took an average of 6 months for employment to recover from recession.  But after the 1990-91 downturn, it took 15 months.  After the “dotcom recession” of 2001, it took 39 months.  If recent trends continue, it could take 60 months -- five years -- for employment to recover from the 2008-10 recession.

Other industrialized nations experience the same pressures.  But because they tend to protect employment more, things play out differently.  In Europe and Japan, high unemployment is concentrated among the young, whose entry into the job market can be delayed for years, and among temporary workers, who make up an increasing percentage of the workforce. 

What’s going on?  Blame is on the changes wrought by information and communications technology (ICT).  Another McKinsey Global Institute study, on the Web’s economic impact, claims that the Internet was responsible for destroying 500,000 jobs in France over the past 15 years while creating 1.2 million new jobs. That’s a good deal for the economy as a whole.  But here’s the thing: the people who worked in those half-million former jobs are not necessarily working today in one of those million-plus new jobs.  They may not have had the skills.  They may not have wanted to relocate.  They may have been seen, and seen themselves, as too old.

ICT has created a global marketplace and is helping us do everything faster, cheaper and better.  But the changes it creates, both positive and negative, are coming so fast that we struggle to keep up.  The McKinsey study of employment estimates that, by 2020, the US will be short 1.5 million university graduates that it needs to fill high-skilled positions.  Nearly 6 million Americans without a secondary school diploma, however, will be jobless. Already today, sixty-four percent of companies interviewed by McKinsey had positions open for which they could not find qualified candidates. 

And it is not just in the industrialized world.  China faces talent shortages, according to executives interviewed by a March 2011 survey.  Over three-quarters expect to increase hiring this year but the same percentage expected it to be hard to recruit top talent, citing a skills shortage in new graduates.  India is in the same boat, despite graduating hundreds of thousands of engineers each year.

So here’s a question: what can you do about it at the level where it counts, the level of the community where you live and work? 

The single most important thing, from our study of Intelligent Communities, is to get your academic community deeply involved with local businesses and institutions.    Whether they are universities, community and technical colleges or secondary schools, they are the local talent factories.  They can only prepare students for the future if they understand that future on a gut level.  And the information they need resides inside the employers of your community.

It is not easy to bring these players to the same table and foster real and deep collaboration.  But the payoff can be extreme.  In Arlington County, Virginia, they have identified the “government-industry-university innovation triangle” as essential to their economy, but also engage secondary school students in structured and intensive internships with local organizations to immerse them in local job opportunities.  In Eindhoven, Netherlands, they call it the “triple helix” and have set themselves to create and maintain the world’s most talented workforce in the specific fields their industries require.  In Suwon, South Korea, government has driven the formation of dozens of research institutes that unite business and universities to accelerate innovation.  In the process, they vacuum up talented students while enriching the curricula of the universities.

If your local educational institutions are not sitting at the economic development table, it is worth a lot of effort to get them there.  We have big, global economic challenges right now, and can only hope that our national leaders are equal to them.  But today, in your community, you and your fellow citizens can do something to begin taking the “jobless” out of recovery

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Graham Kaye-Eddie    |    Commented September 29, 2011

Go to and for a way to generate multitudinous jobs. The future is a new leap in transportation technology.

AvgJoe    |    Commented September 30, 2011

I think it's a little simplistic to "blame the Internet." For those countries with established unions, why not spread a little of the blame to them (the unions, that is)? For those who are "semi-skilled", unions can only protect them (their jobs) for so long. When their job goes bye-bye, the now unemployed union worker wants to maintain their standard of living, but doesn't have the skills to find a comparable job, let alone adapt to a new job or career. In general, all people need to practice deferred-gratification and develop a longer-term perspective. Bury all the advertising/marketing garbage - there's just no need to keep up with the Jonese.

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About the Intelligent Community Forum
The Intelligent Community Forum is a think tank that studies the economic and social development of the 21st Century community. Whether in industrialized or developing nations, communities are challenged to create prosperity, stability and cultural meaning in a world where jobs, investment and knowledge increasingly depend on advances in communications. For the 21st Century community, connectivity is a double-edge sword: threatening established ways of life on the one hand, and offering powerful new tools to build prosperous, inclusive and sustainable economies on the other. ICF seeks to share the best practices of the world's Intelligent Communities in adapting to the demands of the Broadband Economy, in order to help communities everywhere find sustainable renewal and growth. More information can be found at

Robert Bell
Robert Bell is co-founder of the Intelligent Community Forum, where he heads its research and content development activities. He is the author of ICF's pioneering study, Benchmarking the Intelligent Community, the annual Top Seven Intelligent Communities of the Year white papers and other research reports issued by the Forum, and of Broadband Economies: Creating the Community of the 21st Century. Mr. Bell has also authored articles in The Municipal Journal of Telecommunications Policy, IEDC Journal, Telecommunications, Asia-Pacific Satellite and Asian Communications; and has appeared in segments of ABC World News and The Discovery Channel. A frequent keynote speaker and moderator at municipal and telecom industry events, he has also led economic development missions and study tours to cities in Asia and the US.

John Jung
ICF co-founder John G. Jung originated the Intelligent Community concept and continues to serve as the Forum's leading visionary. Formerly President and CEO of the Greater Toronto Marketing Alliance and Calgary Economic Development Authority, he is a registered professional urban planner, urban designer and economic developer. He leads regular international business missions to US, European, Asian, Indian and Australian cities, and originated the ICF Immersion Lab program. John is a regular speaker at universities and conferences and serves as an advisor to regional and national leaders on Intelligent Community development. The author of numerous articles in planning and economic development journals, he has received global and Toronto-based awards for his work in collaboration and strategic development and sits on numerous task forces and international advisory boards.

Louis Zacharilla
ICF co-founder Louis Zacharilla is the creator and presenter of the annual Smart21, Top Seven and Intelligent Community Awards and oversees ICF's media communications and development programs. He is a frequent keynote and motivational speaker and panelist, addressing audiences of tech, academic and community leaders around the world, and writes extensively for publications including American City & County, Continental Airline's in-flight magazine and Municipal World. His frequent appearances in the electronic media have included both television and radio in South Korea, China and Canada. He has served as an adjunct professor at Fordham University in New York and is a Guest Lecturer at Polytechnic University's Distinguished Speaker Series. He holds a Masters Degree from the University of Notre Dame.