September 15, 2008 By Carl Drescher
One of the constants regarding technology is that it is constantly changing. New technologies have the potential to change the way communities are governed. This blog will discuss some of these technological trends and how they are advancing government at all levels.
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This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.