Positioning Your Community to Thrive
This paper discusses and provides examples of the various ways local government can use technology to ultimately make a community more attractive to businesses, visitors and residents. more
The Value of Application Management Services in Government
Over the past few years, governments at all levels have been challenged with meeting business objectives and improving efficiencies in a cost-sensitive environment. With application sprawl and rising maintenance costs, IT departments are spending the large majority of their time, budget, and resources simply keeping applications running. more
Control, compliance, and convenience. The tension between these factors has made it difficult for IT to consent to enterprise user demands to use their preferred mobile devices. Now, IT can wield control over mobile devices to match its ability to manage laptops and other endpoints, using the same management and reporting tools.
How can government agencies ensure they are properly protecting cardholder data, and most importantly, instilling trust in constituents so they continue to complete transactions online? The answer is to comply with Payment Card Industry (PCI) Security Standards. This paper provides valuable information to government agencies about the complicated topic of PCI compliance so they can benefit from online transactions without the risk of non-compliance.
This paper is an overview of the issues currently challenging local government executives seeking to build and maintain a successful and proactive workforce. The paper includes topics for discussion and resources leaders can use in creating their own strategies for hiring, as well as tips to engage and instruct their peer-level local government human resources executives.
This paper provides an overview of the CJIS requirements, presents various technology options, discusses considerations when implementing advanced authentication and offers best practices for meeting the CJIS mandate.
Government agencies considering the implementation of two-factor authentication must understand this approach’s requirements and should follow best practices to make it work. Read this paper to learn about combining multiple authentication mechanisms for a higher degree of security.
New regulations have made effective, efficient data governance even more critical for health-related enterprises. This business brief outlines six steps to help your organization establish and maintain a comprehensive data access governance strategy in order to provide secure, effective and trustworthy health IT services.
"Our two facilities were only about five miles apart. A major event such as an earthquake or natural disaster would likely take them both out," said East Bay Regional Park District IT Director Jim Tallerico.
White paper: Migrating Your Applications to the Cloud: How to Overcome Challenges and Reduce the Costs
Learn how two of Nebraska’s key public service agencies joined forces to bridge communication gaps with a statewide interoperable communication system that improved safety and service, and increased savings.
In order to make the most of cloud computing technology, organizations need to lay a solid foundation of network infrastructure.
The County of San Diego is known for its beauty but the topography presents a challenge to keep technology running and workers productive. By utilizing a mobility VPN solution, local agency employees had a constant network connection that enabled them to be more productive and efficient.
Using Wireless Technology to Manage and Optimize Government Fleets: Saving Money, Generating Revenues, and Increasing Safety. The paper discusses the challenges federal, state and local government agencies currently face with their government fleets; how mobile technology can help; considerations when selecting a mobile solutions partner; and the benefits of choosing Sprint. Specifically, Frost & Sullivan highlights Sprint’s fleet expertise, its powerful networks, and advanced partnerships that work in concert to provide government fleets with the ability to: Save money, Generate new revenues, Enhance safety, Help the environment, Increase the availability and transparency of information to the public
The Digital States Performance Institute (DSPI) invites you to join the State of Nevada, Symantec and Verizon as we discuss surprising new developments in cyber security threat identification, defense and response.
Make sure you are prepared for hurricane season before it is here. Join in this Digital Communities teleconference and gain insight on how to prepare from experts who have been on the ground during major hurricanes.
Every community has various types of events that result in the activation of their Emergency Operations Center which range from weather events to major fires.
Increasingly, the major components of government IT infrastructure are virtualized: servers, storage, network, user workspaces. Virtualization saves hardware costs, energy and physical data center space. But virtualization complicates the job of the IT department to track and manage response time and the user experience.
Find out how the Indiana Office of Technology streamlined processing and created greater visibility in its financial system by utilizing an agile change management solution to automate procedures.
Learn how the Hawaii Department of Education increased worker productivity and IT security by implementing an identity and access management solution featuring single sign-on.
Find out how the Harrison County Sheriff’s Office improved response time, efficiency, accuracy, effectiveness and safety by implementing cutting-edge public safety applications.
This paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
This white paper will help you better evaluate your options when it comes to selecting a digital signature solution for your government organization, and offers best practice guidelines for deploying it.
Internal IT departments often provide a better value than outsourced solutions, it can be a challenge for them to demonstrate their value, accurately calculate their costs and provide IT services as expeditiously as possible. By using virtualization in the ways detailed in this paper, you’ll be able to deliver transparency into datacenter capital expenses and reduce these costs through server consolidation.
Learn how the County of San Diego is going mobile with apps like SD Emergency to help citizens prepare, plan and stay informed.
Learn how the State of Tennessee is transforming legacy analog 9-1-1 to an advanced, statewide 9-1-1 IP infrastructure.
An Earth Shattering Ka-Boom: Governing Generations eBook on the impacts of Aging in America on State and Local Government
The house of government is broken, and it needs a serious makeover from top to bottom. In his latest book, management expert Ken Miller discusses how the processes of state and local government became so complicated and inefficient – and how to start cleaning up the mess. This book reveals the tips, strategies and hiding-in-plain-sight secrets for making government work better.
Written for middle- and senior-level managers in state, city and county government, We Don’t Make Widgets: Overcoming the Myths That Keep Government from Radically Improving explodes the myths that prevent dramatic improvement in government operations. If you’re interested in a new way of thinking about what you do, who you do it for and why you do it, this book — part of the Governing Management Series — is for you. Read it and manage with the best!
Now available: a new, updated edition of the book that started it all — in government, anyway. Nearly a decade ago, the first edition of Measuring Up took an irreverent, entertaining approach to introducing public managers to a management tool with staying power: performance measurement. The new edition provides the same clear introduction to linking resources and results, while showing how managers, executives and policymakers at every level of government are putting the techniques to use to improve services across the board.
All over the country, community leaders are looking to boost economic development through various initiatives. One key element in many of those initiatives is the use of information technology. When local governments build IT infrastructure, create e-government applications, assist high-tech startups or otherwise focus on technology, they create conditions that draw businesses to their communities and help retain skilled workers. This paper discusses and provides examples of these various ways local government can use technology to ultimately make a community more attractive to businesses, visitors and residents.