|
- Click sponsor logos for whitepapers, case studies, and best practices.
-
-
-
-
-
-
-
-
-
-
-
-
Digital Communities
Industry Members
Reference and Resource Library
Are You Sure You Are Maximizing the Value of Your Microsoft SharePoint Investment?
The Microsoft SharePoint platform provides a wealth of opportunities for any organization to streamline business processes and expand knowledge sharing; however most government organizations struggle to take advantage of these opportunities.
more
Hurricane Preparedness
Make sure you are prepared for hurricane season before it is here. Join in this Digital Communities teleconference and gain insight on how to prepare from experts who have been on the ground during major hurricanes.
more
Features
Industry Member Resource
Control, compliance, and convenience. The tension between these factors has made it difficult for IT to consent to enterprise user demands to use their preferred mobile devices. Now, IT can wield control over mobile devices to match its ability to manage laptops and other endpoints, using the same management and reporting tools.
Digital Communities Exclusive
Payment Card Industry Compliance in Government
How can government agencies ensure they are properly protecting cardholder data, and most importantly, instilling trust in constituents so they continue to complete transactions online? The answer is to comply with Payment Card Industry (PCI) Security Standards. This paper provides valuable information to government agencies about the complicated topic of PCI compliance so they can benefit from online transactions without the risk of non-compliance.
Digital Communities Exclusive
Shifting Landscape: Attracting and Retaining Top Talent in the Local Government Workforce
This paper is an overview of the issues currently challenging local government executives seeking to build and maintain a successful and proactive workforce. The paper includes topics for discussion and resources leaders can use in creating their own strategies for hiring, as well as tips to engage and instruct their peer-level local government human resources executives.
Digital Communities Exclusive
Meeting the CJIS Mandate for Advanced Authentication
This paper provides an overview of the CJIS requirements, presents various technology options, discusses considerations when implementing advanced authentication and offers best practices for meeting the CJIS mandate.
Industry Member Resource
Government agencies considering the implementation of two-factor authentication must understand this approach’s requirements and should follow best practices to make it work. Read this paper to learn about combining multiple authentication mechanisms for a higher degree of security.
Industry Member Resource
New regulations have made effective, efficient data governance even more critical for health-related enterprises. This business brief outlines six steps to help your organization establish and maintain a comprehensive data access governance strategy in order to provide secure, effective and trustworthy health IT services.
Industry Member Resource
Case Study: Park District Plans Continuity in the Cloud
"Our two facilities were only about five miles apart. A major event such as an earthquake or natural disaster would likely take them both out," said East Bay Regional Park District IT Director Jim Tallerico.
Industry Member Resource
Migrating Your Applications to the Cloud
White paper: Migrating Your Applications to the Cloud: How to Overcome Challenges and Reduce the Costs
Industry Member Resource
State of Nebraska At Forefront Of Modern Communications
Learn how two of Nebraska’s key public service agencies joined forces to bridge communication gaps with a statewide interoperable communication system that improved safety and service, and increased savings.
Industry Member Resource
In order to make the most of cloud computing technology, organizations need to lay a solid foundation of network infrastructure.
Industry Member Resource
County of San Diego Improves Mobile Work Force
The County of San Diego is known for its beauty but the topography presents a challenge to keep technology running and workers productive. By utilizing a mobility VPN solution, local agency employees had a constant network connection that enabled them to be more productive and efficient.
Industry Member Resource
Using Wireless Technology to Manage and Optimize Government Fleets
Using Wireless Technology to Manage and Optimize Government Fleets: Saving Money, Generating Revenues, and Increasing Safety. The paper discusses the challenges federal, state and local government agencies currently face with their government fleets; how mobile technology can help; considerations when selecting a mobile solutions partner; and the benefits of choosing Sprint. Specifically, Frost & Sullivan highlights Sprint’s fleet expertise, its powerful networks, and advanced partnerships that work in concert to provide government fleets with the ability to: Save money, Generate new revenues, Enhance safety, Help the environment, Increase the availability and transparency of information to the public
Webinars
$type.name
Are You Sure You Are Maximizing the Value of Your Microsoft SharePoint Investment?
The Microsoft SharePoint platform provides a wealth of opportunities for any organization to streamline business processes and expand knowledge sharing; however most government organizations struggle to take advantage of these opportunities.
Digital Communities Exclusive
311’s Role in an Emergency Operations Center Activation
Every community has various types of events that result in the activation of their Emergency Operations Center which range from weather events to major fires.
Digital Communities Exclusive
Managing Virtualized Infrastructure to Improve the User Experience
Increasingly, the major components of government IT infrastructure are virtualized: servers, storage, network, user workspaces. Virtualization saves hardware costs, energy and physical data center space. But virtualization complicates the job of the IT department to track and manage response time and the user experience.
$type.name
Voice Transformation: A Discussion
As cell phones evolved to smart phones, traditional voice communications “at your desk” are undergoing a comparable transformation.
White Papers
Digital Communities Exclusive
Government-to-Government IT Services: What Works and What's Left to Work Out
This paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
Digital Communities Exclusive
Digital Cities & Digital Counties Survey: Best Practice Guide
This Best Practice Guide helps address some of these weaknesses by highlighting the best practices displayed by cities and counties that are managing to move the needle and innovate.
Digital Communities Exclusive
Public Safety Mobile Apps for 4G Networks
An unprecedented opportunity to improve public safety through the development and sharing of mobile applications will be made possible through the creation of the FirstNet network. However, at present no comprehensive model exists for the development of such nationwide, public safety focused applications. This paper discusses how governments and public safety officials can build off of the private sector’s mobile ecosystem, and work collaboratively to deploy targeted and secure public safety mobile applications.
Digital Communities Exclusive
Payment Card Industry Compliance in Government
How can government agencies ensure they are properly protecting cardholder data, and most importantly, instilling trust in constituents so they continue to complete transactions online? The answer is to comply with Payment Card Industry (PCI) Security Standards. This paper provides valuable information to government agencies about the complicated topic of PCI compliance so they can benefit from online transactions without the risk of non-compliance.
Best Practices and Case Studies
Industry Member Resource
Does your agency struggle to add Business Intelligence to your capture operations?
Industry Member Resource
Real Time for McAfee ePolicy Orchestrator
Real Time for McAfee ePO collects McAfee endpoint security product status instantly. This real-time visibility enables you to act on the most recent intelligence and enhance situational awareness.
Industry Member Resource
Public Safety Enters The Collective Intelligence Era White Paper
Learn how high speed, mission-critical wireless communications are helping first responders overcome public safety enemy #1: the unknown. By Paul Steinberg, Senior Vice President and Chief Technology Officer, Motorola Solutions.
Industry Member Resource
Mission Critical Communications, Designed to a Tougher Standard White Paper
Discover why commercial communication networks are not enough and often fail when used in a public safety environment. Learn how public safety networks are designed specifically to perform when lives are at stand and every second counts.
Books
GOVERNING Management Series
The house of government is broken, and it needs a serious makeover from top to bottom. In his latest book, management expert Ken Miller discusses how the processes of state and local government became so complicated and inefficient – and how to start cleaning up the mess. This book reveals the tips, strategies and hiding-in-plain-sight secrets for making government work better.
GOVERNING Management Series
Written for middle- and senior-level managers in state, city and county government, We Don’t Make Widgets: Overcoming the Myths That Keep Government from Radically Improving explodes the myths that prevent dramatic improvement in government operations. If you’re interested in a new way of thinking about what you do, who you do it for and why you do it, this book — part of the Governing Management Series — is for you. Read it and manage with the best!
GOVERNING Management Series
Now available: a new, updated edition of the book that started it all — in government, anyway. Nearly a decade ago, the first edition of Measuring Up took an irreverent, entertaining approach to introducing public managers to a management tool with staying power: performance measurement. The new edition provides the same clear introduction to linking resources and results, while showing how managers, executives and policymakers at every level of government are putting the techniques to use to improve services across the board.
GOVERNING Management Series
Good Press, Bad Press, De-Pressed
The latest book in the Governing Management Series is a roadmap for public officials who want to do a better job of dealing with the media in all its forms, from getting the word out when good things happen to avoiding becoming media roadkill when something bad happens. Author Jonathan Walters is in a unique position to help public officials understand how the press works and how to cope with it: In addition to being a veteran journalist, he is also a public official. And he brings the same irreverent approach to De-Pressed that made his Measuring Up books best-sellers.
Featured White Papers & Reports
Government-to-Government IT Services: What Works and What's Left to Work OutThis Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
View Full Library
Events
Don't miss this opportunity to see the latest in digital government solutions, keep abreast of current policy issues and network with key government executives, technologists and industry specialists.
