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Reference and Resource Library

Identity and Access Management Considerations
Gain insight into enterprise identity and access management (IAM) trends and a unified approach that can simplify identity and access management before, during, and after your organization implements cloud-based services. more

Document Driven Process Automation and Human Services
By the Center for Digital Government

Read this Center for Digital Government issue to find out how document-driven process automation can drastically accelerate workflow in state and local government human services agencies. more



Features

Digital Communities Exclusive

CIOs Redefine Local Government and Industry Relations

Based off of discussions of the Digital Communities Large Jurisdiction Chief Information Officer (CIO) Working Group, this white paper aims to answer the question, "In today's economic, political and business environment, what constitutes a successful relationship between government and industry?" Cause for Optimism identifies and clarifies the issues that separate government and industry, and begins to find an answer to the question necessary for both to enjoy a successful and prosperous future.

CDG Exclusive

Special Report: A Guide to Mobility in Government

By the Center for Digital Government in cooperation with Public CIO magazine

Download this report to explore the trend of mobility in government and read several real-life examples of the public sector leveraging mobility to improve operations.

Industry Member Resource

Key Considerations When Migrating to Microsoft Office 365

Many organizations are considering a migration from their current messaging platforms to Microsoft Office 365. However, they may not have experience with the migration process and specific requirements when transitioning to the cloud. This paper outlines some of the requirements and obstacles to consider when planning such a transition. It also describes some of the solutions available to assist with the transition. The information presented is primarily intended for organizations migrating from Novell GroupWise and Lotus Notes to Office 365, but it may also benefit organizations currently using other platforms.

Industry Member Resource

Three County Boards Collaborate On Smart+Connected Buildings

You don’t have to be big to make a big impact! Rural Cleveland County, NC took an innovative approach to a common problem and ended up creating a platform for sustainable economic growth.

Industry Member Resource

A Network for the Long Haul

Statewide public safety network evolves to bring broadband to rural Pennsylvania.

Industry Member Resource

Intelligent Security: The Strategic Approach to High-Performance Networks for Higher Education

Learn how colleges and universities can operate more effectively with a network infrastructure that enables communications and resource access for all stakeholders. Implement compliance and policy controls through mobile solution components with granular access control for security threats and intrusion prevention.

Industry Member Resource

PCI Compliance - Safeguarding the Public Trust

E-government initiatives have brought public agencies at all levels into the business of processing transactions with payment cards; providing a convenient way to pay for permits, fees, utility bills and much more. With this, comes the risk of data security breaches that expose consumer credit card information to fraudulent use. Learn more about the risks, and the technology solutions that will help your agency manage these risks.

Industry Member Resource

Enable Sustainable City Solutions

AT&T solutions connect people and government agencies with solutions that support environmental sustainability. Learn how these practices can benefit the bottom line, increase efficiency and control energy consumption.

Industry Member Resource

A New IT Consolidation Mantra

Driven by budgetary shortfalls, states and localities have learned to do more with less, as many have already consolidated to a few centralized data centers and are working to deliver IT services that focus on the information being hosted and managed. Learn more about technologies that can help.

Digital Communities Exclusive

The Best Practices Guide for Local Government

The inaugural Cities and Counties Best Practice Guide was created in direct response to the interest in collaboration and desire by the local government community to share best practices with each other, and find out how others are coping and overcoming the recent seismic shifts in the economy. Local government best practices are highlighted throughout seven major categories of service delivery, that will open the door to collaboration and spur innovation throughout the country.


Webinars

Industry Member Resource

Is Your Organization Able to Predict Events and Respond Quickly?

Join Government Technology and IBM for a special free webinar that will show you how an IOC can fundamentally transform the way you see and manage the systems that make up your city.

Digital Communities Exclusive

2011 Digital Counties Winners Webinar

Digital Communities, The Center for Digital Government and Government Technology invite you to listen to this special webinar featurng the 2011 Center for Digital Government's Digital Counties Survey Winners.

Digital Communities Exclusive

2010 Digital Cities Winners Webinar

Digital Communities, The Center for Digital Government and Government Technology invite you to listen to this special webinar. Even Benjamin Franklin knew, “There are no gains, without pains.” Difficult times require understanding, commitment and courage; all things demonstrated by the 2010 Digital Cities Survey winners.

Industry Member Resource

Mobile Solutions:A Government Guide to Driving Efficiencies, Enhancing Effectiveness

Find out how mobile solutions may be able to help you lower your costs, increase productivity and manage your field worker resources more efficiently.

More Webinars...

White Papers

CDG Exclusive

Special Report: Cloud Computing

Cloud computing best practices from state and local government. Learn everything from cloud basics, delivery, trends and how to succeed.

Digital Communities Exclusive

CIOs Redefine Local Government and Industry Relations

Based off of discussions of the Digital Communities Large Jurisdiction Chief Information Officer (CIO) Working Group, this white paper aims to answer the question, "In today's economic, political and business environment, what constitutes a successful relationship between government and industry?" Cause for Optimism identifies and clarifies the issues that separate government and industry, and begins to find an answer to the question necessary for both to enjoy a successful and prosperous future.

CDG Exclusive

Special Report: A Guide to Mobility in Government

By the Center for Digital Government in cooperation with Public CIO magazine

Download this report to explore the trend of mobility in government and read several real-life examples of the public sector leveraging mobility to improve operations.

Digital Communities Exclusive

The Best Practices Guide for Local Government

The inaugural Cities and Counties Best Practice Guide was created in direct response to the interest in collaboration and desire by the local government community to share best practices with each other, and find out how others are coping and overcoming the recent seismic shifts in the economy. Local government best practices are highlighted throughout seven major categories of service delivery, that will open the door to collaboration and spur innovation throughout the country.

More White Papers...

Best Practices and Case Studies

Industry Member Resource

NYC Department of IT and Telecommunications

New York City Department of Information Technology and Telecommunications (DoITT) oversees the use of technology in city government operations. DoITT supports approximately 150,000 city employees spread across more than 100 agencies, offices, boards, and commissions. The agency is responsible for the management and improvement of IT infrastructure and service delivery within New York City government— from networks to mobile apps and data centers to datasets—for the city’s eight million residents.

Industry Member Resource

Using Wireless Technology to Manage and Optimize Government Fleets: Saving Money, Generating Revenues, and Increasing Safety

Using Wireless Technology to Manage and Optimize Government Fleets: Saving Money, Generating Revenues, and Increasing Safety. The paper discusses the challenges federal, state and local government agencies currently face with their government fleets; how mobile technology can help; considerations when selecting a mobile solutions partner; and the benefits of choosing Sprint. Specifically, Frost & Sullivan highlights Sprint’s fleet expertise, its powerful networks, and advanced partnerships that work in concert to provide government fleets with the ability to: Save money, Generate new revenues, Enhance safety, Help the environment, Increase the availability and transparency of information to the public

Industry Member Resource

The New Reality of Stealth Crimeware White Paper

Take the stealth, creativity, and patience of Stuxnet. Add the commercialism, wide distribution, and easy-to-use tool kits of Zeus. Consider that despite more than years of activity, as of May 2011, neither of these cyber criminal teams has been exposed. You now understand the recipe—and potency—of today’s malware. Start planning now. It will take more than signatures and operating system-level protections to protect your intellectual property and other assets against criminals wielding these weapons.

Industry Member Resource

Minimize Lifetime Costs of Govt Networks

Public sector organizations are preparing to upgrade their transport networks to accommodate a surge in traffic from business video and network-based backups.

More Best Practices...

Books

GOVERNING Management Series

Extreme Government Makeover

The house of government is broken, and it needs a serious makeover from top to bottom. In his latest book, management expert Ken Miller discusses how the processes of state and local government became so complicated and inefficient – and how to start cleaning up the mess. This book reveals the tips, strategies and hiding-in-plain-sight secrets for making government work better.

GOVERNING Management Series

We Don't Make Widgets

Written for middle- and senior-level managers in state, city and county government, We Don’t Make Widgets: Overcoming the Myths That Keep Government from Radically Improving explodes the myths that prevent dramatic improvement in government operations. If you’re interested in a new way of thinking about what you do, who you do it for and why you do it, this book — part of the Governing Management Series — is for you. Read it and manage with the best!

GOVERNING Management Series

Measuring Up 2.0

Now available: a new, updated edition of the book that started it all — in government, anyway. Nearly a decade ago, the first edition of Measuring Up took an irreverent, entertaining approach to introducing public managers to a management tool with staying power: performance measurement. The new edition provides the same clear introduction to linking resources and results, while showing how managers, executives and policymakers at every level of government are putting the techniques to use to improve services across the board.

GOVERNING Management Series

Good Press, Bad Press, De-Pressed

The latest book in the Governing Management Series is a roadmap for public officials who want to do a better job of dealing with the media in all its forms, from getting the word out when good things happen to avoiding becoming media roadkill when something bad happens. Author Jonathan Walters is in a unique position to help public officials understand how the press works and how to cope with it: In addition to being a veteran journalist, he is also a public official. And he brings the same irreverent approach to De-Pressed that made his Measuring Up books best-sellers.

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Featured White Papers & Reports

CIOs Redefine Local Government and Industry Relations

Based off of discussions of the Digital Communities Large Jurisdiction Chief Information Officer (CIO) Working Group, this white paper aims to answer the question, "In today's economic, political and business environment, what constitutes a successful relationship between government and industry?" Cause for Optimism identifies and clarifies the issues that separate government and industry, and begins to find an answer to the question necessary for both to enjoy a successful and prosperous future.


View Full Library

Events

GTC East

Don't miss this opportunity to see the latest in digital government solutions, keep abreast of current policy issues and network with key government executives, technologists and industry specialists.

View All Events