Click here to see a customer video featuring County of Ventura’s CIO, Mike Pettit, and you can also register to receive this third-party ROI case study and learn how Ventura County will realize a 29% ROI in the first three years, achieved payback in just over two years, and a $1.9M in labor productivity savings attributing to 64% faster response to information requests and 100% audit compliance.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.