Positioning Your Community to Thrive
This paper discusses and provides examples of the various ways local government can use technology to ultimately make a community more attractive to businesses, visitors and residents.
The Value of Application Management Services in Government
Over the past few years, governments at all levels have been challenged with meeting business objectives and improving efficiencies in a cost-sensitive environment. With application sprawl and rising maintenance costs, IT departments are spending the large majority of their time, budget, and resources simply keeping applications running.
Make sure you are prepared for hurricane season before it is here. Join in this Digital Communities teleconference and gain insight on how to prepare from experts who have been on the ground during major hurricanes.
Government-to-Government IT Services: What Works and What's Left to Work Out
This paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
10 Requirements for a Successful Oracle R12 Upgrade
This white paper provides 10 key best practices to help your organization effectively manage change to your ERP systems, with particular attention to upgrading to R12.
Digital Cities & Digital Counties Survey: Best Practice Guide
This Best Practice Guide helps address some of these weaknesses by highlighting the best practices displayed by cities and counties that are managing to move the needle and innovate.
311’s Role in an Emergency Operations Center Activation
Every community has various types of events that result in the activation of their Emergency Operations Center which range from weather events to major fires.
Managing Virtualized Infrastructure to Improve the User Experience
Increasingly, the major components of government IT infrastructure are virtualized: servers, storage, network, user workspaces. Virtualization saves hardware costs, energy and physical data center space. But virtualization complicates the job of the IT department to track and manage response time and the user experience.
Public Safety Mobile Apps for 4G Networks
An unprecedented opportunity to improve public safety through the development and sharing of mobile applications will be made possible through the creation of the FirstNet network. However, at present no comprehensive model exists for the development of such nationwide, public safety focused applications. This paper discusses how governments and public safety officials can build off of the private sector’s mobile ecosystem, and work collaboratively to deploy targeted and secure public safety mobile applications.
Shared Services and SLA Accountability
We will discuss the challenges of integrating your diverse existing infrastructure and monitoring tools into a service-focused, comprehensive Application Performance Monitoring solution which enables you to assess performance against your SLA’s, financial plan and organizational/mission requirements. These challenges include monitoring all components, including those such as network infrastructure, storage and others which may be utilized by multiple services. We will also discuss how to assess cloud-based services without relying solely on provider-generated performance metrics.
Ready San Diego: Developing Mobile Apps for Emergency Preparedness
Ready San Diego is a premier emergency preparedness site which includes SD Emergency, a must-have Government-to-Citizen emergency preparedness app for smart phones and other mobile devices. Join this Digital Communities teleconference and learn how the County of San Diego is going mobile with apps like SD Emergency to help citizens prepare, plan and stay informed.
Payment Card Industry Compliance in Government
How can government agencies ensure they are properly protecting cardholder data, and most importantly, instilling trust in constituents so they continue to complete transactions online? The answer is to comply with Payment Card Industry (PCI) Security Standards. This paper provides valuable information to government agencies about the complicated topic of PCI compliance so they can benefit from online transactions without the risk of non-compliance.
Next Generation Public Safety: Investing in Your Future to Improve Emergency Response
For the last 30-plus years, our emergency call centers have aided millions of people and helped save countless numbers of lives. However, times and communication technologies are changing rapidly. Older systems that have served us so well for so long are beginning to show their age. Increasingly, more agencies are sharing resources with neighboring city and county agencies to reduce costs and increase interoperability. More powerful, more effective new systems are on their way, driven by a convergence of social, technological and economic trends. You will learn how a regional interoperability project has evolved and how local agencies are using these new technologies to improve their emergency response.
Shifting Landscape: Attracting and Retaining Top Talent in the Local Government Workforce
This paper is an overview of the issues currently challenging local government executives seeking to build and maintain a successful and proactive workforce. The paper includes topics for discussion and resources leaders can use in creating their own strategies for hiring, as well as tips to engage and instruct their peer-level local government human resources executives.
Meeting the CJIS Mandate for Advanced Authentication
This paper provides an overview of the CJIS requirements, presents various technology options, discusses considerations when implementing advanced authentication and offers best practices for meeting the CJIS mandate.
Continuity with Cloud Solutions: Improve Response and Reduce Time to Recover
When planning for any type of disaster, public sector needs to consider a geographically diverse strategy for maintaining availability and access to mission-critical applications.
Hurricane Preparedness Teleconference
Join in this Digital Communities teleconference and gain insight on how to prepare from experts who have been on the ground during major hurricanes.
Active Directory Disasters: Are You Prepared?
Active Directory (AD) disasters can happen – do you have a recovery plan? Join Digital Communities and Quest Software for an audio only discussion to gain insight about the types of situations that can cause failure and how you can keep your enterprise services running smoothly when an AD disaster strikes. Are you ready for that dreaded day? The day where your entire organization grinds to a halt because of some unforeseen Active Directory disaster?
Sacramento Superior Court
Listen to this informative teleconference to learn how Sacramento Superior Court was able to automate the processing of over 260,000 vehicle related citations annually from approximately 50 law enforcement agencies.
The Future of the Desktop in Government
Until recently, there was no alternative to the familiar desktop computer, and its expensive upgrades and maintenance requirements. For cash-strapped local governments, the desktop computer is quickly becoming an unsustainable option for future progress. Now, a technology known as virtual desktop infrastructure (VDI) offers an alternative. It can be significantly more affordable than buying individual computers for every employee, and it provides similar capability. This paper shows how VDI is the future of the desktop and is a game-changer for local governments.
All over the country, community leaders are looking to boost economic development through various initiatives. One key element in many of those initiatives is the use of information technology. When local governments build IT infrastructure, create e-government applications, assist high-tech startups or otherwise focus on technology, they create conditions that draw businesses to their communities and help retain skilled workers. This paper discusses and provides examples of these various ways local government can use technology to ultimately make a community more attractive to businesses, visitors and residents.