Wireless Networks Enable Near-Instant Reporting of Election Results
Minnesota and Michigan counties deliver accurate voting numbers in minutes on election night with the help of AT&T’s cellular network.
Developing apps in your local government? Train IT in security best practices first.
Interactive security awareness training helps Westchester County IT developers proactively protect data.
Colorado Boosts Cybersecurity with Real-Time Situational Awareness
Find out how the Colorado Office of Information Technology went from a $6,000 budget for cybersecurity to real-time situational awareness that protects the state from cybercrime.
Positioning Your Community to Thrive
This paper discusses and provides examples of the various ways local government can use technology to ultimately make a community more attractive to businesses, visitors and residents.
Simplifying Change Management in Government
Find out how the Indiana Office of Technology streamlined processing and created greater visibility in its financial system by utilizing an agile change management solution to automate procedures.
Single Sign-On Boosts Productivity and Security
Learn how the Hawaii Department of Education increased worker productivity and IT security by implementing an identity and access management solution featuring single sign-on.
Faster Information, Smarter Policing
Find out how the Harrison County Sheriff’s Office improved response time, efficiency, accuracy, effectiveness and safety by implementing cutting-edge public safety applications.
Government-to-Government IT Services: What Works and What's Left to Work Out
This paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
Digital Cities & Digital Counties Survey: Best Practice Guide
This Best Practice Guide helps address some of these weaknesses by highlighting the best practices displayed by cities and counties that are managing to move the needle and innovate.
Public Safety Mobile Apps for 4G Networks
An unprecedented opportunity to improve public safety through the development and sharing of mobile applications will be made possible through the creation of the FirstNet network. However, at present no comprehensive model exists for the development of such nationwide, public safety focused applications. This paper discusses how governments and public safety officials can build off of the private sector’s mobile ecosystem, and work collaboratively to deploy targeted and secure public safety mobile applications.
Payment Card Industry Compliance in Government
How can government agencies ensure they are properly protecting cardholder data, and most importantly, instilling trust in constituents so they continue to complete transactions online? The answer is to comply with Payment Card Industry (PCI) Security Standards. This paper provides valuable information to government agencies about the complicated topic of PCI compliance so they can benefit from online transactions without the risk of non-compliance.
Shifting Landscape: Attracting and Retaining Top Talent in the Local Government Workforce
This paper is an overview of the issues currently challenging local government executives seeking to build and maintain a successful and proactive workforce. The paper includes topics for discussion and resources leaders can use in creating their own strategies for hiring, as well as tips to engage and instruct their peer-level local government human resources executives.
Web Pioneer: Using its Customer Service Request platform, Calgary keeps discovering new ways to enhance service and work more efficiently.
Calgary launches a new 3-1-1 service with an innovative CSR platform to get both citizens and city employees the information they need quickly and effortlessly.
Taking Chances: Plano’s server migration is helping the city save money while bucking the status quo
With its current server infrastructure reaching obsolescence, the city of Plano, Texas began switching to a Hyper-V virtualized environment to improve durability and fiscal health.
Using Active Directory to Standardize Agency Network Operations
Learn how consolidating disparate procedures across public agency sites with Active Directory solutions helps standardize operations and make work faster and more efficient.
Meeting the CJIS Mandate for Advanced Authentication
This paper provides an overview of the CJIS requirements, presents various technology options, discusses considerations when implementing advanced authentication and offers best practices for meeting the CJIS mandate.
Brighter Future: A large school district leverages software to improve IT productivity, teaching and learning
A growing Tennessee school district turns to the cloud to raise efficiency and scale for the future.
Texas Transformation: A five-year contract with AT&T improves the state’s network and security
Texas partners with AT&T to update its network and improve data security and efficiency.
LTE Device Management: What You Need To Know
This white paper explains how to plan for this new wave of innovative devices and how to take advantage of built-in management and security features that ease deployment and increase security.
The Future of the Desktop in Government
Until recently, there was no alternative to the familiar desktop computer, and its expensive upgrades and maintenance requirements. For cash-strapped local governments, the desktop computer is quickly becoming an unsustainable option for future progress. Now, a technology known as virtual desktop infrastructure (VDI) offers an alternative. It can be significantly more affordable than buying individual computers for every employee, and it provides similar capability. This paper shows how VDI is the future of the desktop and is a game-changer for local governments.