New improvements to network capabilities are now allowing first responders, agencies and jurisdictions to share real-time data using data applications enabled by wireless broadband to address local, regional and national events, save lives and improve safety. This paper explores how building the infrastructure from the ground up, investing in new technology, sharing costs and implementing best practices enables the next generation capabilities needed for a safer nation.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.