Learn how consolidating disparate procedures across public agency sites with Active Directory solutions helps standardize operations and make work faster and more efficient.
Public sector agencies looking to modernize often find the task of integrating information across physical sites to be difficult. Public health care providers, in particular, can benefit from standardizing systems and connecting data between hospitals and clinics—patient records can be accessed much more quickly, saving time and improving care quality. This case study looks at the New York City Health and Hospitals Corporation, and how it used the Active Directory solution from Quest to help care professionals do their jobs and improve patient care city-wide.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.