Government Technology

    Digital Communities
    Industry Members

  • Click sponsor logos for whitepapers, case studies, and best practices.
  • McAfee

Newport News Police Acquire Ruggedized and Seamless Connectivity



Public Safety

October 4, 2011 By

The Newport News Police Department (Va.) has been equpped with fully ruggedized mobile technology that enable anytime, anywhere access to essential data and applications for officers in the field.  The city’s 439 police officers work in three shifts, protecting over 180,700 residents across 69 square miles.

CDW-G equipped more than 60 vehicles with Panasonic Toughbook CF-30 and CF-31 notebooks running Citrix XenApp.  XenApp delivers software applications from the department’s data center over a cellular network to officers’ notebooks, which are equipped with an embedded modem.  The implementation enables officers to immediately access critical data in the field, enhancing their ability to make informed decisions quickly. 

“Our officers need fast and reliable access to information to help them respond effectively to any incident at hand,” said Juan Luna, Newport News Police Department business analyst.  “Working with CDW-G and Accelera Solutions, we were able to put more information at officers’ fingertips, faster than ever before.  As a result, they can work independently of any physical location -- spending more time in the field -- and make decisions based on up-to-the-minute information.  The technology is a force multiplier for our officer corps and our citizens.” 

The police department needed a technology solution that would deliver information securely and consistently to officers in the field, even over low-bandwidth connections. The Citrix XenApp application server enables officers to access a host of applications in the field, including Intergraph’s I/Leads law enforcement records management system, which officers use to query existing records and file reports.  Officers can also access dispatch and the local court scheduling and jail management systems, as well as Intergraph’s I/Mobile application, which provides capabilities including messaging and querying of systems such as the National Crime Information Center (NCIC). 

Because applications run on virtualized servers in the data center rather than individual computing devices, IT management is streamlined.  In the event that one server fails, applications failover to another server -- providing officers with a seamless computing experience.


| More

Comments

Add Your Comment

You are solely responsible for the content of your comments. We reserve the right to remove comments that are considered profane, vulgar, obscene, factually inaccurate, off-topic, or considered a personal attack.

In Our Library

White Papers | Exclusives Reports | Webinar Archives | Best Practices and Case Studies
Digital Cities & Counties Survey: Best Practices Quick Reference Guide
This Best Practices Quick Reference Guide is a compilation of examples from the 2013 Digital Cities and Counties Surveys showcasing the innovative ways local governments are using technological tools to respond to the needs of their communities. It is our hope that by calling attention to just a few examples from cities and counties of all sizes, we will encourage further collaboration and spark additional creativity in local government service delivery.
Wireless Reporting Takes Pain (& Wait) out of Voting
In Michigan and Minnesota counties, wireless voting via the AT&T network has brought speed, efficiency and accuracy to elections - another illustration of how mobility and machine-to-machine (M2M) technology help governments to bring superior services and communication to constituents.
Why Would a City Proclaim Their Data “Open by Default?”
The City of Palo Alto, California, a 2013 Center for Digital Government Digital City Survey winner, has officially proclaimed “open” to be the default setting for all city data. Are they courageous or crazy?
View All