April 21, 2011 By News Report
Chicago Mayor-elect Rahm Emanuel -- preparing for his May 16 inauguration -- announced six members of his finance and budget leadership team, including IBM's John Tolva as chief technology officer.
Tolva -- who claims in his blog that "Tolva" is Icelandic for "computer" -- is currently the Director of Citizenship and Technology for IBM. He is responsible for developing new social, educational, environmental, and cultural heritage projects that use innovative technologies in partnership with nonprofit institutions and governmental entities, according to a release by Emanuel. His team has developed programs that perform a wide range of tasks, ranging from contributing idle processing power to the search for a cure to HIV to matching employees with community volunteer opportunities. He created the City Forward tool, which aggregates city data into one searchable online database for researchers and urban officials. Tolva also serves on the Mayor-elect’s Government Reinvention and Budget Transition Committee.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.