October 31, 2012 By News Report
Pinellas County, Fla. -- which placed second among counties in the 2012 Best of the Web Survey -- was acknowledged this week with an award presentation.
This was e.Republic's 17th annual Best of the Web program, which recognizes outstanding government portals and websites based on innovation, functionality and efficiency.
Photo (L to R)
Kimberly Lee from award sponsor CDW-G; David A. James, deputy director of Business Technology Services; Tim Closterman, director of Communications Department; Gordon Othmer, senior information technology specialist; John Morroni, chair of the Board of County Commissioners; Terry Murphy, senior graphics designer of Communications Department; Malia Kucera, business technology services specialist; Mary Burrell, operations manager of Communications Department; Michael Roiland, Web manager, Business Technology Services.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.