The Center for Digital Government's Digital Cities Survey is conducted annually in the summer: July - August. All United States cities, towns, villages and consolidated city/county governments with populations of 30,000 or greater are invited to participate in this survey. The awards are presented concurrently with the NLC conference held each November.
Underwritten by Microsoft, the 2002 Digital Cities Survey examined how city governments have progressed in adopting and utilizing digital technologies to improve the delivery of services to their citizens.
Mayors, chief information officers and city managers at over 300 of the nation's cities were invited to participate. The survey grouped cities into three categories based on population: More than 250,000, 125,000-250,000, and 75,000-125,000.
Top 15 ranking cities with a population of more than 250,000:
1st (tie) Honolulu, HI
1st (tie) Tampa, FL
3rd Kansas City, MO
4th (tie) New York City, NY
4th (tie) Seattle, WA
6th (tie) Chicago, IL
6th (tie) Colorado Springs, CO
6th (tie) Denver, CO
6th (tie) Tucson, AZ
6th (tie) Virginia Beach, VA
11th (tie) Houston, TX
11th (tie) Memphis, TN
11th (tie) Minneapolis, MN
11th (tie) Washington, D.C.
15th (tie) Indianapolis, IN
15th (tie) Nashville, TN
15th (tie) San Diego, CA
Top 15 ranking cities with a population of 125,000-250,000:
1st Des Moines, IA
P2nd lano, TX
3rd (tie) Fort Wayne, IN
3rd (tie) Richmond, VA
3rd (tie) Torrance, CA
6th (tie) Lincoln, NE
6th (tie) Salt Lake City, UT
8th (tie) Durham, NC
8th (tie) Hollywood, FL
10th (tie) Hampton, VA
10th (tie) Irving, TX
10th (tie) Tacoma, WA
10th (tie) Winston-Salem, NC
14th (tie) Alexandria, VA
14th (tie) Bakersfield, CA
14th (tie) Lubbock, TX
14th (tie) Madison, WI
14th 9tie) Naperville, IL
Top 15 ranking cities with a population of 75,000-125,000:
1st Roanoke, VA
2nd Fort Collins, CO
3rd Independence, MO
4th Bellevue, WA
5th (tie) Boulder, CO
5th (tie) Westminster, CO
7th (tie) Cape Coral, FL
7th (tie) Macon, GA
9th (tie) Arvada, CO
9th (tie) Beaumont, TX
9th (tie) Coral Springs, FL
9th (tie) Richardson, TX
13th (tie) Cambridge, MA
13th (tie) Olathe, KS
15th (tie) Carrollton, TX
15th (tie) Roseville, CA
Microsoft is dedicated to more efficient and responsive e-government. That means helping government serve the public any time, any place and on any device. As the world's leading software provider for desktop and mobile computers, we engineer products that give government agencies choices in selecting devices, networks, services and technology partners.
This Digital Communities white paper highlights discussions with IT officials in four counties that have adopted shared services models. Our aim was to learn about the obstacles these governments have faced when it comes to shared services and what it takes to overcome those roadblocks. We also spoke with several members of the IT industry who have thought long and hard about these issues. The paper offers some best practices for shared government-to-government services, but also points out challenges that government and industry still must overcome before this model gains widespread adoption.
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